Working On Campus?
Still Using the Softphone
Be sure to update your physical address to your university address!
Using a Desk Phone While On Campus
If you move from your softphone to your desk phone, you must close out of Sentry Gatekeeper. Go to File > Exit to close the program.
When you start to use your softphone again, be sure to enable your physical address!
Set Your Current Address
Use the check mark icon to set the address you are currently physically located when using the Avaya Softphone.
Once the location is provisioned and set, the address will appear as green.
Add New Address
You must link your physical address to the software (typically this will be your home address).
Press the + (plus icon) to add your address.Map Feature Not Recommended
- Select the House Icon
- Input a description
- Example: John's House
- Input your Address in the Address Line 1 and Address Line 2 fields
- Input your City, State, and Zip Code
- Press Validate
- Press Save
On the Address List screen, press the pen and paper icon to modify the specific address.
Update the information as needed and press Validate. Then press Save.
If there are any addresses that you don't work remotely from anymore, you can remove them from your Address List.
To remove an address:
- Click the trash can icon on the address you wish to remove
- Select Yes when asked to verify the deleted address