Change Voicemail Password

  1. Using your campus phone and extension, dial x6900
  2. Enter the temporary password provided to you
  3. Create a new password given the following parameters:
    • Length: 4 - 10 digits
    • Cannot be the same as the extension number
    • Cannot be consecutive or all the same digits (ex. 1234 or 1111)

Record Greeting

  1. Using your campus phone and extension, dial x6900
  2. Enter your password and press #
  3. Press 8 then 2 for the Personal Greetings Option
  4. Follow the prompts to record:
    • Personal Greeting: outgoing message heard when caller reaches your voicemail
    • Personal Verification: your name, heard when a caller access the campus directory

If you do not record greetings, the default personal greeting of "NAME is not available. Record your message after the tone..." using the default system pronunciation for your name will exist.

Change Voicemail - Not Campus Phone

Should you require to update your password not using your campus phone and extension:

  1. Dial 508-831-6990
  2. Enter your extension number and press #
  3. Enter the temporary password provided to you
  4. Create a new password