These instructions were based on a Google Pixel 3a XL running Android 11 with the February 2021 security update installed. Most Pixel phones should look similar - though other vendors may have changed the interface. If you have questions, please open a ticket with WPI Service Desk.

If your device has ever been connected to the WPI-Wireless or eduroam networks, start in the section to Prepare Device Previously Connect to WPI-Wireless or eduroam.

If this a device new to the WPI networks, begin in the Download Certificates section. 

  • Prepare Device Previously Connected to WPI-Wireless or eduroam

    If your Android has been connected to the WPI-Wireless of eduroam networks, you must first prepare your device:

    Uninstall Secure W2 JoinNow App

    If you still have the Secure W2 JoinNow application installed, you must uninstall it from the Android.  

    Forget WPI Networks

    1. Open the Settings app
    2. Open Network & Internet option
    3. Open Wi-Fi option
    4. Open Saved Networks option
    5. Open the following networks and press Forge
      • WPI-Wireless
      • eduroam
      • WPI-Open

    Remove WPI Wireless Certificates

    1. Open the Settings app
    2. Open the Security option
    3. Open Encryption & Credentials option
    4. Open User Credentials
    5. Click all WPI related certificates and choose Remove. These may include, but are not limited to:
      • WPI NetOps Wireless CA
      • WPI NetOps Wireless CA - Intermediate
      • WPI-Wireless...NULL (WPI-Wireless...NULL_0, WPI-Wireless...NULL_1, etc.)
      • eduroam...NULL (eduroam...NULL_0, eduroam...NULL_1, etc.)
  • Download Certificates

    From your device, connect to any available wireless or cellular network. If on-campus, we recommend using WPI-Open.

    Sign In & Get Started

    You must use the factory installed web browser or Google Chrome. This process will not work on other browsers.
    1. Open the WPI Wireless Setup page:
    2. Click Setup My WPI WiFi
    3. At the bottom of the page, change Select your device type to User-Defined.
    4. Click Sign In to login with your WPI credentials
    MFA Note
    If you used Microsoft Authenticator on this device, IT recommends you choose to Sign in another way to receive a TXT Message instead.

    Create Your Certificate

    You will be prompted to create a certificate:

    1. Input Required Field Information
    2. Press Create
    Wireless Certificate Creation page with "Android (manual)" as the Operating System, "eg: my Verizon Google Pixel 3XL" as the User Description, and "xx-xx-xx-xx-xx or xx:xx:xx:xx:xx" as the WiFi MAC Address

    Input the following field information:

    User Description

    Provide a description of your device. IT recommends documenting your device (Verizon Google Pixel, Samsung Note S5, etc.)

    WiFi MAC Address

    Use the MAC Address for your device. This can be found in the Settings > About area. The value is labeled Device Wi-Fi MAC Address.

    Create Certificate Password

    After you press Create for your certificate, you will be prompted to create a password for the certificate. Your password:

    • Must be 8 characters or longer
    • Must include an Uppercase letter, a lowercase letter, and a number
    • Must NOT be your WPI password

    You must remember this password!

    1. Input your password
    2. Press Submit. Please be patient. This process to generate the certificate may take up to 10 seconds or more.

    Download Certificates

            1            Click the P12 link to download your User Certificate. The filename will be

    Create Wireless Certificate page with the four certificate choice types: P12, PFX, PEM, PVK with P12 highlighted as the correct choice to make.

             2            After saving the file, press Next

             3            Click the WPI NetOps Wireless CA (Jan 10 2041) to download the CA Certificate.

    The  filename will be a .cer file

    Welcome to WPI-Wireless Network page for Android (manual) with 2 certificate types available to download. The certificate under the SSID/NetworkName: WPI-Wireless CA Certificate is highlighted as the correct choice.

    Android may produce a message Install CA in Settings. Ignore the message and confirm.

    Screenshot showing the successfully downloaded certificates in the notification section of the device.
  • Install Certificates

    In order to utilize the on-campus wireless, you will need to install the previously downloaded certificates onto your device.

             1            Open Settings app

             2            Open Network & Internet option

             3            Open Wi-Fi option (Newer versions of Android may call this Internet)

             4            Open the Wi-Fi Preferences option (Newer versions of Android may call this Network Preferences)

                        Expand Advanced

             6            Choose Install Certificates

             7            Press on the hamburger menu and select Downloads to locate your certificate files. Both the CA and User Certificate files will be located in the same place.

    Screen displayed after clicking on the hamburger menu. Downloads is highlighted as the choice to make.

                        Install the Certificate Authority (CA) certificate first. Click on the .cer file and name the certificate: WPI NetOps CA

                        Install the User Certificate next. Click on

    • Provide the password you created when downloading the certificate in the previous section
    • Name the certificate:

    These certificates can be used for both the WPI-Wireless and eduroam networks. You will not have to download separate certificates for each network.

    User Certificate Expiration
    All WPI User Certificates expire 12 months after creation.
  • Connect to WPI-Wireless & eduroam

    Now that you have your user certificate and the WPI Network Operations Certificate Authority installed, you are ready to connect to WPI-Wireless.

    1. Open Settings app
    2. Open Network & Internet option
    3. Open Wi-Fi option
    4. Your device will scan for available networks. When found, click on WPI-Wireless
    5. Configure you device to use the settings below and then click Connect:
      • EAP Method: TLS
      • CA Certificate: WPI NetOps CA
      • Online Certificate Status: Request certificate status
      • Domain:
      • User Certificate:
      • Identity:
      • Privacy: Use device MAC
    WPI-Wireless configuration where EAP method is "TLS", CA certificate is "WPI NetOps CA", Online Certificate Status is "Request certificate status", Domain is "", User certificate is "", Identity is "" Metered is "Detect automatically", Proxy is "None", IP settings is "DHCP", and Privacy is "Use device MAC"

    If this is the first time your device is connecting to WPI-Wireless, the process should autoregister your device and then disconnect you from WPI-Wireless. Your device will then connect back to WPI-Wireless and you should be properly connected.

    Connect to eduroam

    The eduroam network is available at higher education and research institutions across the world. If you plan on travelling - even if to Clark or Worcester State - you should setup eduroam on your device to seemlessly access the Internet when on those campuses.

    Repeat the instructions above on the eduroam network. You will not need new or different certificates for this process.