These instructions have been validated for Android versions prior to version 10. 


  • Active WPI account
  • Self Service Password Reset (SSPR) configured
  • Proper date, time, and timezone set on device
  • The JoinNow App must remain on the device after installation
  • You must enable Location Data for the JoinNow App
    • JoinNow will NOT use the data and your location will NOT be stored
  • MAC Randomization must be disabled
  • Ensure your device has a lock screen PIN or password
Android requires a lock screen in order to store certificates. Only the PIN or password options are supported. In newer Android devices, fingerprints may be used in addition to a PIN or password.


Android devices which have certificates installed and then are changed to None, Pattern or Swipe may lose access to the certificate store. Especially Samsung devices, sometimes the only way to repair this issue is with a factory reset of the device.


  1. Connect to the WPI-Open wireless network.
  2. Open your web browser to
  3. Select Setup My WPI WiFi.
  4. Select Download.
    • Please ensure that the proper device is selected and it is downloading through the Google Play Store (App)
  5. Once the application is downloaded, return to the WPI wireless setup page.
  6. Select JoinNow.
  7. Login with your WPI credentials.
  8. Follow the on-screen instructions.
  9. Reboot your device.

Once all steps have been completed you should be connected to the WPI Wireless network.

Disable MAC Randomization

  1. Connect to the WPI-Open Network.
  2. As the device is connecting, click on the gear icon next to the network name.
  3. Click on the MAC setting and choose Use device MAC.
  4. Navigate to and go through the Secure W2 configuration.
  5. As the device connects to the WPI-Wireless network, go to the wireless settings and click on the gear icon next to the network name.
  6. Click on the MAC setting and choose Use device MAC.


  • Turn off mobile data and try running SecureW2 to make sure the device is connected to Wireless setup.
  • If your Android Device continues to be redirected to the "Network Registration" page, there may be a caching issue. Turning off your device for 5 minutes may solve this issue.
  • Samsung Devices - mostly prior to 2016 - occasionally have a "Credential Storage Password" which was not set by the user. If this is the case, the device will need to be factory reset to remove the password in order to install certificates.
  • Certain older Android devices require certain passwords to install certificates. Please read the prompts - sometimes the password is your WPI Password and other times it is provided in the prompt. This is highly dependent on your device.