• Active WPI account
  • Self Service Password Reset (SSPR) configured
  • Proper date, time, and timezone set on device
  • Desktop Mode Disabled (check Advanced)
  • Safari is required for the automated installation process. Alternative browsers are not supported.

Certificate Expiration

When you connect your device to the WPI Wireless Network, you are installing wireless certificates to your device. These certificates expire one year after setup. If your device was previously connected to the network, but not working now, you may need to renew your certificates. To renew your certificate, you must go through the wireless setup process again.


  1. Connect to the WPI-Open wireless network
  2. Open Safari and navigate to
  3. Select Setup My WPI WiFi.
  4. Select Sign In.
    • Please ensure that the proper device type and OSX Version is selected
  5. Sign in with your WPI email address and password
  6. Select JoinNow.
  7. Go to Settings on your iOS device.
  8. Select Profile Download.
  9. Select Install.  

Once all steps have been completed you should be connected to the WPI Wireless network. If you are not automatically connected to WPI-Wireless, go to Settings and then Wi-Fi and connect manually there.

Disable Private Address
In order to access WPI resources, such as network drives and terminal servers, from your mobile device, you will need to disable the Private Address feature. To do so, please see the Disable Private Address for iOS related article.   


  • In some instances users may need to remove older WPI Profiles. To remove a profile open Settings and then General. Scroll down to Profiles and delete all WPI-Wireless profiles. Once done rerun the steps for the wireless setup.

Disable Desktop Mode iOS 13

  1. In the Safari browser, click the AA icon to the left of the URL bar.
    • If the Request Desktop Website option appears, you can proceed with the setup.
    • If the Request Mobile Website option appears, click it to get the mobile version of the site.
  2. Open your iPhone's Settings application.
  3. Open the Safari settings menu.
  4. Scroll to the Settings for Websites section.
  5. Open the Request Desktop Website options.
  6. Ensure this is turned off to ensure the SecureW2 process can proceed.