• Active WPI account
  • Self Service Password Reset (SSPR) configured
  • Proper date, time, and timezone set on device
  • Supported Windows Versions:
    • Windows 8
    • Windows 10
    • Windows 11


Download Certificates

  1. If necessary, unplug your wired Ethernet connection.
  2. Connect to the WPI-Open wireless network.
  3. Open your browser and navigate to
  4. Select Setup My WPI WiFi.
  5. At the bottom of the page, change Select your device type to User-Defined.
  6. Click Sign In.
  7. Login with your WPI credentials.
  8. At Create Wireless Certificate:
    1. Enter a user description - make and model of the device is acceptable.
    2. Enter the WiFi MAC Address; use hyphens or colons in the MAC Address (XX-XX-XX-XX-XX-XX or XX:XX:XX:XX:XX:XX).
    3. Click Create.
  9. Provide a new password.
    • The password must be at least 6 characters and have at least one Number, Uppercase and Lowercase letter.
    • Password should not be the same as your WPI credentials
  10. Click P12 to download your file.


  1. Open the downloaded file and walk through the steps in the Import Certificate wizard. Provide the password used when downloading the certificate.
  2. Open the Control Panel on your machine and select the Network and Internet settings.
  3. Click on the Network and Sharing Center option.
  4. Under the Set up a new connection or network section, click the Set up a new connection or network option.
  5. Select the Manually connect to a wireless network option and click Next.
  6. Enter either WPI-Wireless or eduroam as the network SSID name .
  7. Use the drop-down menu to select Security type of WPA2-Enterprise and then click Next.
  8. Select Change connection settings.
  9. Navigate to the Security tab.
  10. Change Choose a network authentication method to Microsoft: Smart Card or other certificate
  11. Click Settings.
  12. Scroll down the Trusted Root Certification Authorities and check both WPI NetOps certificates. Click Ok, then Ok again, and then Close.
  13. Attempt to connect to WPI-Wireless or eduroam in the normal way by clicking the Network icon in the lower right System Tray and selecting the network.
    • The action should prompt you to choose a certificate ; if it does not, repeat this step and you may find the prompt.
If this is the first time the device is on the network; or if it does not have a registration, you may be disconnected from WPI-Wireless. Simply try to reconnect. This is a by product of the auto-registration system.

Disable MAC Randomization

  1. Press on the Network Icon in the bottom right of the task bar.
  2. Open Network Settings (or Network & Internet Settings).
  3. Open the Wi-Fi tab.
  4. Select Off under Random Hardware Address.
  5. Restart your machine