Why?

The Cherwell incident management system is being upgraded to take advantage of bug fixes and improved features.

Impact

Access to My Tickets, Hub submission forms, ticket creation and ticket communications will not be available. Please avoid submitting forms or requests during the maintenance. (Ticket creation will be delayed from voicemail to 508-831-5888 and email including  its@wpi.edu, hub@wpi.edu, cmshelp@wpi.edu, registrar@wpi.edu, and bursar@wpi.edu.)

Action Needed

Please save items and logout of Cherwell and hub.wpi.edu prior to the maintenance.