With varied departments servicing customers through the WPI Hub and Cherwell ticketing system, customers will now receive ticket replies from email@example.com.
Customers will notice an email FROM: address of firstname.lastname@example.org for all tickets submitted via the WPI Hub or Cherwell. Email addresses used to submit issues and requests are NOT impacted. Customers may continue sending email to email@example.com, firstname.lastname@example.org, email@example.com, etc.
Customers do not need to take any action.