A prompt to install the new Global Protect VPN client may appear. Please refer to DETAILS below for additional information.


Improved compatibility for Mac OS 11.

Action Needed

The GlobalProtect VPN can be installed using the Related Item SOFTWARE.


Personally-Managed Devices:  Users will be prompted to install the new client when they connect. If install prompts are dismissed then work on the existing client can continue, but they will again be prompted to upgrade their client at the next connection.

IT-Managed Devices:  These will receive the new client, and no installation by the user is required.

App Store Clients: This upgrade has no impact on users that get their client from an app store, such as the mobile device client.