Why?

As spam and phishing become more prevalent via email, IT will turn on a feature in Outlook using Microsoft's process to quarantine high-risk messages. 

Impact

You do not need to take any action; if you do nothing, the messages will be deleted in 30 days.  Additionally there are options to Block Sender, Release, or Review quarantined messages.

Action Needed

Read more information including sample emails in the Related Article about quarantined email.

Details

As spam and phishing become more prevalent via email, Microsoft quarantines high-risk messages. Only high-risk email goes to quarantine -- most spam will continue to go to Outlook’s Junk folder which you should continue to review for any legitimate messages.  

To make it easier for all students and employees to see which messages are put in quarantine, on Monday, October 11, 2021, IT will turn on a feature in Outlook that sends a digest email from quarantine@messaging.microsoft.com with any quarantined emails.  

Note: You do not need to take any action -- if you do nothing, the messages will be deleted in 30 days.  

From the quarantine alert email, you can immediately Block Sender, Release, or Review quarantined messages. When you review a quarantined message, you will have an option to:

  • Preview message to see its contents.
  • Release message sends the email to your inbox and notifies Microsoft, which may re-evaluate its analysis of similar messages in the future.
  • Remove from quarantine deletes the message.