Why?
Echo360 is investigating.
Impact
Echo360 is down for playback, but classroom appliances will still record.
Action Needed
Updates are available from Echo (link in Actions).
Echo 360 lecture playback is currently experiencing a service disruption.
Echo360 is investigating.
Echo360 is down for playback, but classroom appliances will still record.
Updates are available from Echo (link in Actions).
12/8/2021 6:45pm
AWS is working on recovery (update 12/7/2021 12:45pm).
12/8/2021 8:00am
12/7/2021 2:33pm
Some users are able to log into Echo360 and play back a live stream and a recorded capture. (Echo360 has not yet fully resolved; AWS has not yet confirmed services are fully restored.)