A bug was discovered between the Teams app and the Android operating system. The Fix has been rolled out in Teams versionĀ 1416/


Devices running Android 10 or later which also have the Teams app installed may be unable to call 911.

Action Needed

Teams should be reinstalled on devices with Android 10 or later. The updated versionĀ 1416/ is available from the Google Play Store (linked in Actions.)


Additional details about the 911 calling issue are available from The Verge (linked in Actions).

As a reminder, WPI Information Security encourages you keep your phone operating system and applications updated.

If you need assistance with the Android Teams update, please contact the IT Service Desk.