Why?
Beginning January 12th, Information Technology (IT) has seen an increase in reports of “green screen” recordings during Echo360 livestreaming or playback when a Max OS X device is used by the instructor/presenter.
Action Needed
IT recommends that users with Mac OS X devices use the wireless projection PODs to connect their device to the Audio Visual (AV) in classrooms while recording/livestreaming using Echo360. Instructions are in the related article Use Wireless Projection PODS.
Details
High-bandwidth Digital Content Protection (HDCP) is a form of digital copy protection to prevent copying of digital audio and video content. Reports are usually made when an instructor/presenter using a newer Mac OS X device connects to the classroom AV. While the device can be projected successfully within the classroom, the Echo360 signal shows a green screen. The green screen is the result of the device blocking potentially copyrighted material from being captured by the Echo360 recording appliance even though the materials (e.g. an instructor-created PowerPoint with no multimedia) may not actually be restricted by copyright.
Additional information about HDCP Content and Echo360 Captures from Echo 360 Help is available in Actions.