Why?
The Academic Technology Center ATC) is investigating.
Impact
As of 2:30 pm on Feb. 17th ATC began receiving reports of issues connecting via Solstice Pods.
Action Needed
Workaround: Users can manually enter in the IP address that’s listed on the screen to connect if they are on the WPI-Wireless or hard-wired PC (instructions in Details).
Details
As of 2/18 at 4:30 PM the issue with the SDS (Solstice Directory Services) that lists the PODs in the app is has been fixed.
Work is still needed on individual user’s devices, i.e. laptop, iPad, or phone that is used to connect to Solstice.
New Instructions for Wireless Devices (March 15, 2022):
On your device, please use the instructions to Disable Private Address for iOS linked in the Related Article.
If you are still experiencing issues, please contact the IT Service Desk.