When traveling abroad, there are certain steps you will need to take to ensure that your data remains secure and you have access to any necessary software. Some of the recommendations below change when traveling to high risk international locations.
The Microsoft Authenticator App must be installed on your device when traveling outside of the United States. Ensure MFA is configured to use the Microsoft Authenticator App so you can access systems requiring MFA, such as Workday.MFA Information
Connect to the VPN
Download the Pulse Secure Client which will connect to the Virtual Private Network (VPN). This will allow secure access to WPI systems, versus using insecure network connections such as unencrypted public WiFi.VPN
Connect to eduroam
Use your WPI credentials to install the certificates for the eduroam network and ensure that you are able to connect to the network. This will allow you to connect to eduroam on any participating university's campus.eduroam InformationWPI Wireless
Since wireless connectivity may be limited when abroad, ITS recommends downloading software needed prior to traveling.Software Library
Self-Service Password Reset
Before traveling, please be sure to reset your password so that you will not have to do so while abroad. To ensure that you maintain access to your account, ITS also recommends that you configure your SSPR to use an alternate email address.SSPR Information
If software is unavailable for install on your device, connecting to the terminal servers may enable access to those software applications.Terminal Services
Mobile Phone Management
You can sign up for an international plan to make calls and text through your personal mobile phone though this may be a costly option. If you do decide to bring your personal phone but do not purchase an international plan, please be sure to switch off roaming to prevent any unsolicited costs.
With or without an international plan, you can use these calling services as viable communication alternatives when connected to a network:
These text messaging applications provide international communication through a network even without an international plan:
International Cell Service
For employees with WPI managed cellphones, please see our International Cell Service article.International Cell Service on WPI-Provisioned Devices
For students, the Academic Technology Center can make one laptop available per group traveling to project sites. In order to access a laptop for travel, students will need authorization from the Interdisciplinary and Global Studies Department (IGSD) two weeks before traveling. If specialized software is needed to complete your project, inform the Academic Technology Center (ATC) when you submit your paperwork to IGSD. Other equipment categories are not available for travel.
Faculty and Staff
The ATC may make laptops available for faculty and staff for WPI authorized travel. While accommodations are made where possible, please remember that ATC equipment is primarily meant for use on the WPI campus infrastructure. Early consultation with ATC staff is very important for your travel. It is recommended that ATC laptop reservations be made no less than one week in advance of departure. Other types of equipment may not be suitable for travel.
To ensure that emergency information reaches you, please update contact information in WPI Alerts via Rave. Some countries, such as Greece, may block access to the Rave system. To gain access, connect to the WPI VPN then use Remote Desktop to connect to windows.wpi.edu. As a reminder, WPI Alerts always sends to your WPI email address so be sure to check it every day.WPI Alerts
Travel to High Risk Countries
The guidelines linked below can be utilized for all travel, but they are especially important for high risk locations. High risk countries include but are not limited to: China, Israel, and Russia.Recommendations for Travel to High Risk Countries