Before Traveling
When traveling abroad, there are certain steps you will need to take to ensure that your data remains secure and you have access to any necessary software. Some of the recommendations below change when traveling to high risk international locations.
Multifactor Authentication
The Microsoft Authenticator App must be installed on device you are taking with you when traveling outside of the United States. This will ensure you can continue to access systems requiring MFA, such as Workday.
MFA InformationConnect to the VPN
Download and test the GlobalProtect app which will connect to the Virtual Private Network (VPN). This will allow secure access to WPI systems, versus using insecure network connections such as unencrypted public WiFi.
VPNConnect to eduroam
Use your WPI credentials to install the certificates for the eduroam network and ensure that you are able to connect to the network. This will allow you to connect to eduroam on any participating university's campus.
eduroam InformationWPI WirelessDownload Software
Since wireless connectivity may be limited when abroad, ITS recommends downloading software needed prior to traveling.
Software LibraryTerminal Services
If software is unavailable for install on your device, connecting to the terminal servers may enable access to those software applications.
Terminal ServicesMobile Phone Management
You can sign up for an international plan to make calls and text through your personal mobile phone though this may be a costly option. If you do decide to bring your personal phone but do not purchase an international plan, please be sure to switch off roaming to prevent any unsolicited costs.
Calling Services
With or without an international plan, you can use these calling services as viable communication alternatives when connected to a network:
- Skype
- FaceTime
- Viber
- GoogleVoice
Texting Services
These text messaging applications provide international communication through a network even without an international plan:
- iMessage
International Cell Service
For employees with WPI managed cellphones, please see our International Cell Service article.
International Cell Service on WPI-Provisioned DevicesLaptop Access
Students
For students, the Academic Technology Center can make one laptop available per group traveling to project sites. In order to access a laptop for travel, students will need authorization from the Interdisciplinary and Global Studies Department (IGSD) two weeks before traveling. If specialized software is needed to complete your project, inform the Academic Technology Center (ATC) when you submit your paperwork to IGSD. Other equipment categories are not available for travel.
Faculty and Staff
The ATC may make laptops available for faculty and staff for WPI authorized travel. While accommodations are made where possible, please remember that ATC equipment is primarily meant for use on the WPI campus infrastructure. Early consultation with ATC staff is very important for your travel. It is recommended that ATC laptop reservations be made no less than one week in advance of departure. Other types of equipment may not be suitable for travel.
Emergency Information
To ensure that emergency information reaches you, please update contact information in WPI Alerts via Rave. Some countries, such as Greece, may block access to the Rave system. To gain access, connect to the WPI VPN then use Remote Desktop to connect to windows.wpi.edu. As a reminder, WPI Alerts always sends to your WPI email address so be sure to check it every day.
WPI AlertsTravel to High Risk Countries
The guidelines linked below can be utilized for all travel, but they are especially important for high risk locations. High risk countries include but are not limited to: China, Israel, and Russia.
Safety and Security for the Business Professional Traveling Abroad (FBI)High-Risk Area Travelers (US Department of State)