Welcome to WPI! The Information Technology Services Department (IT) developed this guide to help new community members access and use technology and systems provided by IT at WPI. Please complete the required steps indicated by radio buttons. Optional resource information is also included.
IT is here to support your account and access, WPI equipment, and WPI application usage. Any of our teams can assist with consultation, requests or issues submitted to the IT Service Desk.Contact IT Service DeskAcademic Technology Center Support
News and alerts, self-service instructions and additional support resources can be found on the WPI Hub. When signed in, you can view all information, including service/request tickets.WPI Hub
Your WPI Credentials
WPI grants your account, assigns a username, and requires you to create a secure password. Using these credentials, you are privileged to securely access licensed applications and university data. In addition, you have access to your WPI email account, personal and business file storage space, login to campus computers, and printing. (If you have received email with instructions, you may have already completed these items.)
- Ensure several options for Multifactor Authentication (MFA) are established, as this is required by nearly all WPI systems.
Those same verification methods enable Self Service Password Reset (SSPR). so that you can change your WPI password on your own.Change Your WPI Password
Now that you have a WPI account, careful attention to logins, access, safe computing practices and data handling is an important responsibility for each member of WPI.
- Please read the Acceptable Use Policy, applicable to all WPI account holders.
Microsoft 365 enables use of varied productivity apps from the web or client on your device.Access Microsoft 365
Licensed software can be self-installed on WPI-managed computers.Install Applications with Windows Software CenterInstall Applications with Mac Self Service
WPI Hub Software Library contains additional software details including academic titles and locations installed on public computers.Software Library
Email and Calendars
As a member of WPI you are licensed to use a WPI email account. Your email address is based upon your WPI username (i.e. Jon E. Smith has username jesmith, therefore the email address is email@example.com).
- Email, calendars, global address list, etc. can be accessed via any browser using Outlook Web App (Outlook client is also available on WPI computers). Login with your WPI email address (firstname.lastname@example.org) and password.
Email Groups and Mailing Lists
Groups exist for campus communications. These can be created by any community member, and managed using Outlook. Community members will automatically receive mail from the appropriate Distribution Groups, which are data-based.Groups InformationInbox Rule Instructions
You may configure your WPI email on your mobile device.Mobile Email Configuration
Storing WPI Data
IT provides various means of secure file storage to save, access and share WPI data. An overview is available in IT File Storage Recommendations, including a link to the WPI Data Classification and Usage Policy which governs file storage.File Storage Recommendations
- OneDrive individual cloud storage
- SharePoint online file organization and sharing for departments, committees, projects, etc.
- On-premise file storage may be in use for research or by some departments. Map Network Drive using instructions linked below if access to on-premise storage is required.
Access WPI Data
- Access finance, payroll, human resources, and student data via Workday, WPI's enterprise management system.
Staff, faculty, students and guests can collaborate with Teams tools.Get started with Teams
Zoom is available for remote meetings and webinars. Usage as WPI's Unified Communications platform is expanding as we transition to Zoom phone. Login using your WPI username and password.wpi.zoom.usWPI Zoom resources
Learning Management System (LMS)
The LMS gives faculty, staff, and students access to course, project, and university sites.
- Login to Canvas using your WPI username and password
Course Material: Announcements, Discussion Boards, Assignments, Homework Grades, etc.
Project Group Collaboration for IQP and MQP Project Groups (by request).
WPI Faculty/Staff Committees and Student Organizations can utilize the LMS to share information.
New courses and organizations may be requested by employees.Canvas Site Requests
Working RemotelyStaff ResourcesFaculty ResourcesVirtual Private Network (VPN)Terminal Services
To Do After Orientation
Helpful to complete within 1st week:Register for WPI’s emergency communicationSetup the WPI Wireless network on your devicesFor new employees - Initialize voicemail for campus phone extensionView Workday New Employee ChecklistTest printing to departmental network printer(s)
Helpful to complete within 1st month:
Details about WPI projects are advertised by faculty and available to the WPI community in eProjects. Data from eProjects ties into academic processes for submission, degree requirements, evaluations, and archiving into Digital WPI.eProjects Information
WPI Learning Academy
WPI Learning Academy (Percipio) contains compliance items, information security training, and resources for new employees to build skills. Go ahead and explore!WPI Learning Academy
Shortcuts to commonly used WPI applications and systems enabling work are available via the WPI Hub App Marketplace.hub.wpi.edu App Marketplace
You may personalize and use additional WPI Hub features.Navigating the WPI Hub