Welcome to WPI! The Information Technology Services Department (IT) developed this guide to help new community members access and use technology and systems provided by IT at WPI. Please complete the required steps indicated by radio buttons. Optional resource information is also included.

IT Support

IT is here to support your account and access, WPI equipment, and WPI application usage. Any of our teams can assist with consultation, requests or issues submitted to the IT Service Desk. 

Contact IT Service DeskAcademic Technology Center Support

News and alerts, self-service instructions and additional support resources can be found on the WPI Hub.  When signed in, you can view all information, including service/request tickets.


Your WPI Credentials

WPI grants your account, assigns a username, and requires you to create a secure password. Using these credentials, you are privileged to securely access licensed applications and university data. In addition, you have access to your WPI email account, personal and business file storage space, login to campus computers, and printing. (If you have received email with instructions, you may have already completed these items.)

  • Ensure several options for Multifactor Authentication (MFA) are established, as this is required by nearly all WPI systems.
Multifactor Authentication

Those same verification methods enable Self Service Password Reset (SSPR). so that you can change your WPI password on your own. 

Change Your WPI Password

Information Security

Now that you have a WPI account, careful attention to logins, access, safe computing practices and data handling is an important responsibility for each member of WPI.

  • Please  read the Acceptable Use Policy, applicable to all WPI account holders.
Acceptable Use PolicyInformation Security Introduction

WPI Applications

Microsoft 365 enables use of varied productivity apps from the web or client on your device.

Access Microsoft 365

Licensed software can be self-installed on WPI-managed computers.

Install Applications with Windows Software CenterInstall Applications with Mac Self Service

WPI Hub Software Library contains additional software details including academic titles and locations installed on public computers.

Software Library


Email and Calendars

As a member of WPI you are licensed to use a WPI email account.  Your email address is based upon your WPI username (i.e. Jon E. Smith has username jesmith, therefore the email address is jesmith@wpi.edu). 

  • Email, calendars, global address list, etc. can be accessed via any browser using Outlook Web App (Outlook client is also available on WPI computers). Login with your WPI email address (username@wpi.edu) and password.
Outlook Web AppCreate a WPI Signature

Email Groups and Mailing Lists

Groups exist for campus communications. These can be created by any community member, and managed using Outlook. Community members will automatically receive mail from the appropriate Distribution Groups, which are data-based.

Groups InformationInbox Rule Instructions


You may configure your WPI email on your mobile device.

Mobile Email Configuration

Storing WPI Data

IT provides various means of secure file storage to save, access and share WPI data. An overview is available in IT File Storage Recommendations, including a link to the WPI Data Classification and Usage Policy which governs file storage.

File Storage Recommendations
  • OneDrive individual cloud storage
  • SharePoint online file organization and sharing for departments, committees, projects, etc.
  • On-premise file storage may be in use for research or by some departments. Map Network Drive using instructions linked below if access to on-premise storage is required.  
On-premise file storage

Access WPI Data


  • Access finance, payroll, human resources, and student data via Workday, WPI's enterprise management system.
Workday LoginWorkday ResourcesWorkday Student for Faculty & Staff


Microsoft Teams

Staff, faculty, students and guests  can collaborate with Teams tools.

Get started with Teams


Zoom, WPI's Unified Communications platform, is available for remote meetings, webinars, and phone. Login using your WPI username and password.

Login at wpi.zoom.usZoom Web Conferencing ResourcesZoom Phone Quick Start

Learning Management System (LMS)

The LMS  gives faculty, staff, and students access to course, project, and university sites. 

  • Login to Canvas using your WPI username and password

Course Material: Announcements, Discussion Boards, Assignments, Homework Grades, etc.

Project Group Collaboration for IQP and MQP Project Groups (by request).

WPI Faculty/Staff Committees and Student Organizations can utilize the LMS to share information.

New courses and organizations may be requested by employees.

Canvas Site Requests

Working Remotely

Staff ResourcesFaculty ResourcesVirtual Private Network (VPN)Terminal Services

To Do After Orientation

Helpful to complete within 1st week:

Register for WPI’s emergency communicationSetup the WPI Wireless network on your devicesFor new employees - Initialize voicemail for campus phone extensionView Workday New Employee ChecklistTest printing to departmental network printer(s)

Helpful to complete within 1st month:


Details about WPI projects are advertised by faculty and available to the WPI community in eProjects. Data from eProjects ties into academic processes for submission, degree requirements, evaluations, and archiving into Digital WPI.

eProjects Information

Hub Marketplace

Shortcuts to commonly used WPI applications and systems enabling work are available via the WPI Hub App Marketplace.

hub.wpi.edu App Marketplace

You may personalize and use additional WPI Hub features.

Navigating the WPI Hub