Technology Orientation for New Employees

IT Support

IT is here to support your account and access, WPI equipment, and WPI application usage. Any of our teams can assist with consultation, requests or issues submitted to the IT Service Desk. 

Your WPI Credentials

WPI grants your account, assigns a username, and requires you to create a secure password. Using these credentials, you are privileged to securely access licensed applications and university data. In addition, you have access to your WPI email account, personal and business file storage space, login to campus computers, and printing. (If you have received email with instructions, you may have already completed these items.)

• Ensure several options for Multifactor Authentication (MFA) are established, as this is required by some WPI systems.Ensure several options for Multifactor Authentication (MFA) are established, as this is required by some WPI systems.

Those same verification methods enable Self Service Password Reset (SSPR). so that you can change your WPI password on your own. 

Information Security

Now that you have a WPI account, careful attention to logins, access, safe computing practices and data handling is an important responsibility for each member of WPI.

• Please  read the Acceptable Use Policy, applicable to all WPI account holders.Please  read the Acceptable Use Policy, applicable to all WPI account holders.

• The Privacy and Information Security compliance training in the WPI Learning Academy (Percipio) gives an overview of your role in keeping WPI's data safe.The Privacy and Information Security compliance training in the WPI Learning Academy (Percipio) gives an overview of your role in keeping WPI's data safe.

WPI Applications and Support

• Sign-in to hub.wpi.eduSign-in to hub.wpi.edu

Some of the most commonly used WPI applications and systems enabling employees’ work are available via the WPI Hub App Marketplace.

News and alerts, Software, Instructions and additional Support Resources can also be found on the WPI Hub.

The Software Center can be used to install licensed software on WPI computers.

Electronic Mail and Calendars

As a member of WPI you are licensed to use a WPI email account.  Your email address is based upon your WPI username (i.e. Jon E. Smith has username jesmith, therefore the email address is jesmith@wpi.edu). 

Email, calendars, the global address list, etc. can be accessed  using these options:

O365 Outlook for the Web

• Read your email via any web browser using the app on the WPI Hub. Login with your WPI email address (username@wpi.edu) and password.Read your email via any web browser using the app on the WPI Hub. Login with your WPI email address (username@wpi.edu) and password.

Email Groups and Mailing Lists

O365 Groups exist for campus communications and are best accessed using O365 Outlook for the Web. Community members will automatically receive mail from the appropriate Distribution Groups. Other Groups can also be created.

Mobile

You may configure your WPI email on your mobile device.

Storing WPI Data

• Please consult the WPI Data Classification and Usage Policy which governs file storage.Please consult the WPI Data Classification and Usage Policy which governs file storage.

IT provides various means of secure file storage to save, access and share WPI data. An overview of IT file storage recommendations is available online.

• OneDrive individual cloud storageOneDrive individual cloud storage

• SharePoint online file organization and sharing for departments, committees, projects, etc.SharePoint online file organization and sharing for departments, committees, projects, etc.

• On-premise file storage may be in use for research or by some departments. Map Network Drive using instructions linked below if access to on-premise storage is required.  On-premise file storage may be in use for research or by some departments. Map Network Drive using instructions linked below if access to on-premise storage is required.